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Old 03-30-2010, 08:40 PM   #1 (permalink)
 
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Default Microsoft point card not working?

I went to target today, bought a 1600 microsoft point card, went home, typed it in, and it said, "This code wasn't activated by the retailer. Contact the store and have them activate the card." So we called target and they said it was microsoft's problem and not theirs. On the reciet it said "activation successful" also. So who's problem is this and how do I get it fixed? All my friend are playing on the new maps and I'm not and it's making me angry ((((. I wanna play the maps while they're still new.
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Old 03-30-2010, 09:30 PM   #2 (permalink)
 
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Default Re: Microsoft point card not working?

See if you typed in the code wrong, but usually it takes a while for the card to activate. Wait a little while and type in the code again.
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Old 03-30-2010, 09:47 PM   #3 (permalink)
 
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Default Re: Microsoft point card not working?

I typed it in like 8 times, and it's been a few hours now and still not working. We called target again and they said 5 other people came in and said they had the same problem... so should I just return it and buy one from a different store?
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Old 03-30-2010, 09:51 PM   #4 (permalink)
 
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Default Re: Microsoft point card not working?

Yeah get your money back and use your credit card instead of buying another one. Its a lot easier than driving to the store every time you want to buy something on your Xbox.
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Old 03-30-2010, 09:54 PM   #5 (permalink)
 
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Default Re: Microsoft point card not working?

Oh I tried that already but it just says something like, "cant something something xbox live something."
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Old 03-30-2010, 09:56 PM   #6 (permalink)
 
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Default Re: Microsoft point card not working?

Fine get some cards from another store.
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Old 03-30-2010, 09:57 PM   #7 (permalink)
 
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Default Re: Microsoft point card not working?

Thanks for your help .
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Old 03-30-2010, 10:02 PM   #8 (permalink)
 
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Default Re: Microsoft point card not working?

No problem, I can sympathize the the marketplace always gives me trouble.
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Old 03-31-2010, 09:32 AM   #9 (permalink)
 
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Default Re: Microsoft point card not working?

It was Microsoft's problem. The cards will work, but because of the issues they had with Live they weren't working at the time you tried.
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Old 04-02-2010, 01:16 AM   #10 (permalink)
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Default Re: Microsoft point card not working?

I bought my 1600 point card from Gamestop yesterday, the card STILL says the retail store did not authorize it, i took it back to gamestop they wont refund or exchange it and verified that it did indeed have the money on it. Anyone know if this is going to fix itself or am I going to have to deal with Microsofts horrible customer service?
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