funkmunky80

This is one of those rare occasions when I turn round and actually ask for help... I've come across an unusual problem that I don't seem able to fix, to the point where I'm actually considering formating and reinstalling my operating system, despite it only being a few months old; I can usually keep them going for a lot longer than that...

The following is a straight copy and paste job from what I've posted on the tech support forum:

Ok, this is a weird one... I'm not even sure I'm posting this in the right place, I'm tempted to take this over to the malware section...

Google has let me down for the first time this year, the only results I get link to some site that's all in Chinese/Japanese or something

Anyway, on to the problem...

I noticed earlier tonight that my computer (Running windows 7 x64) apparently has a blue ray drive (it doesn't). It automagically installed itself while I was playing MW2, just before the Steam servers went off line for "routine maintenance".

From my dxdiag (if you want the whole thing I'll post it, but I doubt it will help):

About my drives (the real ones that are actually there): Drives C and D aren't actually SCSI, they're SATA, but they've always shown up like that.
Drive Z is my DVD drive, again it's SATA, not SCSI. Drive E is an old IDE.

Now the problem: Drive F does not exist... It shows up under computer as "BD-ROM Drive F". I'm not using any drive emulation software before you ask, in fact I don't even have any installed...

I've tried uninstalling it through device manager, but as soon as I refresh it's back.

So I decided to open up regedit and remove the pesky thing manually... with regedit I started searching for "TOTOJ", deleting any entries I found, thinking to myself that it was going a little too easily...

I found a "properties" folder in my registry that I couldn't access: "Properties cannot be opened. An error is preventing this key from being opened. Details: Access is denied." I've seen this before, and I know ways around it, except this time they don't work?

So I skipped to the next folder "Error while deleting key". I can't delete/rename/edit any of the files in the registry folder. I can view them, but that's all... I don't have the apropriate permissions.

"No problem" I thought to myself, and proceeded to edit permissions, a process I've done countless times when trying to manually remove malware from Vista/XP, as well as just deleting junk entries that are no longer needed...

It's not working though... So I tried to take ownership of the item, something I've only done once or twice, but it's straight forward enough, except this time it doesn't want to work...

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\SCSI\ CdRom&Ven_TOTOJ&Prod_D2JG16V&Rev_1.03 <-- There's 4 folders within here that I can't delete.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\SCSI\ CdRom&Ven_TOTOJ&Prod_D2JG16V&Rev_1.03 <-- There's 23 folders in this one that I can't delete, only 2 of which contain data, and one of which I get the "Properties cannot be opened. An error is preventing this key from being opened. Details: Access is denied" error.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\S CSI\CdRom&Ven_TOTOJ&Prod_D2JG16V&Rev_1.03 <-- This one has 22 Folders that I can't do anything with. Again most of them have no data, but I can't do anything. There's another one with the "access is denied error" too.

I've tried removing them in safe mode, to no avail. And this irritating imaginary Blueray drive will not go away, regarldess of anything that I try

Malwarebytes anti malware scanner has found nothing after scanning my whole system, neither has Spybot S&D. AVG Free version (yes I know it's not the best) also finds nothing, not that I expected it to...

The only two things I've done today, that could be considered in any way unusual regarding my normal activities:

1. Left my computer turned off while I went out to do some christmas shopping (I rarely leave my computer, nevermind turn it off).

2. Installed the logitech setpoint 6.0 Win7 x64 beta. I thought maybe this was the problem, but removing it didn't help. Also I fail to see why mouse/keyboard drivers would install an imaginary drive? I know beta's can do some funky things, but not that funky surely?

Well, if you've got this far I'd like to thankyou just for reading this (sorry it was so long, but I wanted to make sure I gave all the info). If you can help, then it will be much apreciated

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oneinchwunda

Wheres ABC?

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abc

I don't know. Haven't commented because the only thing I know for a fact that Funky has already said/tried is that 99% of SATA drives appear as SCSI because SATA is an extension of the PCI bus where SCSI is/used to live on the southbridge.

The only thing I would try above all of what has been tried is use a virtual disk mount software and load it up and see what it makes of blu ray drive, also try to pinpoint the physical locations of blu ray drive but since windows disk management has got all my DVD drives wrong I doubt it'll be useful.

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"I don't like new Linkin Park, I don't like old Linkin Park... I JUST LIKE LINKIN PARK"

COD owner - COD expansion pack owner - COD2 owner - COD2: BRO player - COD3 owner - COD4 owner - COD:WaW owner - COD: MW2 owner - COD: BO owner

This is getting repetitive.

funkmunky80

Yeah I tried that yesterday. One after the other I installed (and afterwards uninstalled) Magic Iso, Power Iso, Alcohol 120, and even daemon tools... None of them recognise the phantom drive...

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